Refunds generally take between 5 to 7 business days to fully process once your return has been received at our warehouse. You’ll receive an email notification once the refund has been processed. If you haven’t received a notification, please reach out to us at support@bentgo.com or give us a call at 657-275-3738, Monday through Friday 8 AM PST to 5 PM PST. Please have your return tracking information handy!