We stand by our products with industry-leading warranties – 1 to 2 years on most lunch boxes, lunch bags, and select accessories. To check the exact warranty for your product, refer to the User Manual included with your purchase.
Our warranty covers defective parts or product issues, and we’ll send a replacement if it qualifies. Personalized items are also covered if there’s a manufacturing error or defect.
Every purchase from bentgo.com comes with a 60-day money-back guarantee if you're not completely satisfied.
Want extra coverage? Register your Bentgo product to unlock premium benefits, including an additional 1-year warranty – just a few quick steps and you’re covered!
Heads up: We only honor warranties on purchases made through bentgo.com or authorized retailers. On Amazon, our official store is Bentgo Direct. Orders from unauthorized sellers aren’t eligible for warranty coverage. Regardless of where you purchased your Bentgo product, we'd love to still hear your feedback even your product is not eligible for warranty coverage. Feel free to reach out to us directly.
Our award-winning Customer Care Team is here with hassle-free solutions – usually within 24 hours!
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Phone: (657) 275 – 3738 (M-F from 8am-5pm PST)
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Toll-Free: (888) 233 - 0562 (M-F from 8am-5pm PST)
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Email: support@bentgo.com
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