Your happiness and trust in our brand are very important to us. If for any reason you are not satisfied with your purchase we ask that you please contact our support team to allow us the opportunity to help improve your experience.
Our products are backed by our 60 day money back guarantee. If you have purchased a Bentgo product or accessory from bentgo.com within the last 60 days and would like to return it, simply contact our customer support team to receive a full refund of your purchase price, less shipping and handling costs. Returned items must be in new, unused condition, and shipped back in their original packaging. To return bundle or multi-pack items, the whole bundle or multi-pack must be returned. The customer is responsible for the return shipping fees. Refunds are usually processed within 5 to 7 business days.
Personalized products cannot be returned or exchanged. All sales are final. If you received an incorrect item, require further assistance, or have any questions regarding your order, please contact our customer service team. To help us process your request faster we ask that you please send us an email that includes a photo showing the product you received.
CONTACT INFORMATION
For fast, courteous service, please call our Customer Support Team. If you prefer, you can also email or complete our online form, and we will respond to your request within 24 hours.
- Phone: (657) 275 – 3738 (M-F from 8 am PST to 5 pm PST, excluding holidays and weekends)
- Toll-Free: (888) 233 - 0562 (M-F 8 am PST to 5 pm PST, excluding holidays and weekends)
- Email: support@bentgo.com
- Contact Us Form